Vtiger round robin is a Vtiger extension which is designed to assign users to Leads, Opportunities, Contacts, and Tickets. you can assign the Vtiger records automatically with no manual input. it’s a simple and powerful module, you can set the conditions and list of the users, and every time the record matches your assignment rules automatically you will be assigned to the next person in the queue. no manual communication from your side is required besides, it also supports online and offline status for every user, i.e. the users can control their availability.