Company
Fleet Management Pvt ltd
Industry
Transportation & Logistics
Company Size
Mid Size
Country
Hungary
From Complex Excel Sheets to Streamlined Operations: How a Fleet Management Company Transformed Their Workflow with Vtiger.
40%
Cost Reduction
50%
Faster Project Delivery
30%
More Customer-Facing Time
Background
Client Background
A web and CRM services company based in The Hague, Netherlands, offering end-to-end Vtiger CRM implementations, web development, and digital transformation consulting to small and medium businesses.
To meet growing client demands, they needed to deliver custom CRM extensions, integrations, and advanced workflows while also focusing on business development and customer acquisition.
Challenge
Business Challenges That Needed Solving
High Development Costs
Local developers in the Netherlands were expensive, raising project delivery costs.
Resource Limitations
Internal teams spent excessive time on technical customizations instead of client-facing work.
Scalability Bottlenecks
They struggled to scale CRM services for multiple clients simultaneously.
Customer Experience Risk
With technical focus consuming resources, less time was available to understand customer needs deeply.
The Solution
How We Transformed Inefficient Processes into Seamless, Automated Workflows
Joobilant partnered as an offshore Vtiger CRM development provider, delivering white-labeled CRM extensions, integrations, and services under the Dutch company’s brand.
Key elements of the partnership:
White-Labeled Extensions
Provided ready-to-use Joobilant Vtiger CRM extensions under the client’s branding.
Custom Development
Delivered offshore development for complex client-specific CRM workflows and integrations.
Focus Shift
Freed up the Dutch partner’s consultants to focus on customer acquisition and business analysis.
Cost Advantage
Leveraged cost differences between India and the Netherlands to deliver significant savings.
Scalable Delivery Model
Enabled the partner to serve more CRM customers in parallel without adding local headcount.
The Result
Transforming Challenges into Measurable Outcomes with Vtiger CRM
Significant Cost Savings
Reduced delivery costs by leveraging offshore development
Increased Customer Focus
Partners’ consultants could spend more time on understanding customer needs and strategy.
Faster Project Delivery
Offshore capacity ensured multiple projects could run in parallel.
Stronger Market Position
Dutch partner could present complete end-to-end CRM services without expanding internal dev teams.
Sustainable Growth
A Scalable partnership model allowed them to handle more projects profitably.
Technology Stack
CRM: Vtiger CRM Open Source
Extensions & Services: White-labeled Joobilant extensions, custom module development, workflow automation
Delivery Model: Offshore development partnership (India ↔ The Hague, Netherlands)
